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Privacy Policy

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Privacy Policy

This Privacy Policy explains how MA Group Holding (the "Company") collects, processes, stores and shares personal data of users in connection with the services offered through maapgroup-cleaning.com.

1. Data Controller

The data controller is MA Group Holding. Processing activities are carried out from the Company's head office; our contact details are available on the Contact page of this website.

2. Personal Data We Collect

To deliver our services we collect the following categories of personal data:

  • Identity data: first name, last name.
  • Contact data: email address, phone number, service address.
  • Transaction-security data: IP address, cookie records, visit timestamp and browser information.
  • Request/complaint content: free-text content you send us through forms and messages.

3. Purposes of Processing

The data is processed to handle quote requests, schedule service appointments, fulfil contractual and legal obligations, run customer-satisfaction processes and prevent legal disputes.

4. Legal Basis

Our processing relies on one of the following legal bases: your explicit consent, performance of a contract, compliance with a legal obligation, or our legitimate interest.

5. Sharing

We share your personal data only to the extent necessary with our operational partners, service providers (hosting, email infrastructure) and competent legal authorities. Any transfer abroad is carried out only under applicable data-protection conditions.

6. Retention

Personal data is retained for the period required by law or for as long as necessary for the purpose of processing; after that period it is deleted, destroyed or anonymised.

7. Your Rights

You have the right to access, rectify, erase, restrict, port and object to the processing of your personal data and to object to automated decisions. You can submit your requests through the contact channels listed on this website.

8. Updates

This Privacy Policy may be updated in line with changes in applicable law or in our service scope. The current version is always published on this page.